Assisting an International Container Terminal Manager in the Takeover of a Fujairah Based Container Terminal Operator
The client was an international container terminal manager who had recently taken over a container terminal operator in Fujariah. As per the concessional agreement, our client was required to absorb 209 people. Before the takeover, however, the client wanted to map the 209 people on an organisation model they wished to adopt on a worldwide basis. The mapping was to be based on skill-sets, their job profiles and the assessment of the fit of each of the 352 employees on the proposed organisation model.
To assist the container terminal manager in the takeover processes, UC interviewed 209 people and assessed their overall fit to the new organisation model based on their qualifications, experience, and then job definitions
- Interviews were conducted with transition managers appointed by the client. Interviewees were rated separately and transition managers were rated on skills and personal traits. The ratings were then collated and averaged to understand the overall fit
- Interviews were facilitated through the preparation of guides customised for 23 role categories. These included planning (vessel planners, yard planners), operations (crane operators, shift supervisors, foremen), documentation (gate clerks, electronic data interchange operators) and technical (electrical and mechanical categories)
- Interviewees were from different nationalities, requiring the engagement team to use different languages to conduct interviews. In some cases interpreters were used, while in others the UC team would enact scenarios and pose questions to get the message across to the interviewees
The client received a detailed assessment of the 352 employees, including them in the proposed organisation model. UC also delivered a detailed migration plan to simplify the process.