Achieving Operating Efficiencies through SCM Optimization

Client Challenge

The client was a large Indian pharmaceutical player with own brands as well as branded generics supplying to 40+ countries including India and the US. For the client, in spite of adequate capacity, supply chain management remained a constant challenge, in particular, OTIF delivery.

Our Approach

UC Strategy adopted the following approach:

  • Visited plants and interviewed personnel to understand supply chain processes and identified issues
  • Analyzed Budgeting, Planning, Production, Inventory, RM procurement, QC, Logistics and Order fulfilment data to identify issues related to OTIF
  • Identified issues impacting OTIF
  • Identified OTIF improvement initiatives in
    • Demand Planning
    • Production Planning
    • MRP and Procurement
    • QC Planning and
    • Order Management
  • Designed solutions, process documents, tools and templates for each of the identified initiatives for all the plants
  • Created dashboards for monitoring supply chain performance across plant and business unit
  • Piloted the designed solutions for one of the plants
  • Implemented the solutions for all other plants


Our Impact

The solutions and the processes were implemented across all the plants for Demand Planning, Production Planning, MRP & Procurement and Order Management. Dashboards were used for review and improvement mechanism.

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