Client Challenge
The client, a company manufacturing turpentine based fine chemicals was facing the following challenges:
- Profitability going down and lack of proper distribution network
- Duplication of work / high paper work and very high processing time
- Lack of formal planning process and system and absence of clearly defined HR policies
- High inventory levels due to nonmoving inventory and absence of stocking norms
- Unclear job responsibilities and Lack of proper information technology system
- Low morale of employees and absence of reporting relations in the organisation
Our Approach
To review the organisation and information technology systems, UC Strategy adopted the following approach:
- Developed a channel management strategy and vendor information system
- Initiated the design and implementation of the following sub-projects
- Set-up time reduction and paper reduction in process, achieving 70%-time reduction in order fulfilment and more than 35% in procurement process
- Non-Productive Capacity Assessment
- Redefined systems and procedures for stores, purchase, warehouse and dispatch department
- Redefined the information flow and information capturing norms at all the different offices and manufacturing locations
- Designed inventory norms
- Developed an HR policy binder for the organisation
- Designed an organisation structure with an industry and practice focus
- Developed a Performance Evaluation System in the organisation
- Designed job descriptions and profiles for key positions in the organisation
- Developed a suggestion scheme program in the organisation
- Studied the current information technology system and identified the functionality requirements for the organisation
- Evaluated ERP solutions, looking into the organization’s requirement
- Identified and implemented “Quick hits” across the organisation
Our Impact
The client received a review of the organisation and information technology systems. The overall benefits of the recommendations were estimated at ₹1 crore.