30 Years – India’s Strategy Boutique
30 Years – India’s Strategy Boutique

THE ORIGIN

An Indian strategy, organisation & operation consulting firm, founded in 1994

Founded by Jay Desai in 1994, Universal Consulting completed 1100 consulting projects for 392 clients over 32 years. That experience is evolving into something new: case-study-based, discussion-driven leadership workshops led by Jay for organisations navigating disruption and change.

Our Footprint

32

Years in Practice

1100

Projects Completed

392

Clients Served

53%

Repeat Work

22%

Referral Work

2.8 million​

Years in Practice

Prior Consulting Experience Across Sectors

Life Sciences
Agribusiness & Food
Industrial Products
Automotive
Construction & Building Materials
Ports & Logistics
Retail & Consumer Products
Banking & Financial Services

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Prior Practice Experience

Strategy Formulation
Organisation Design
Operations Improvement

Implementation

Runs across every one of the above — from formulation to design to operations.

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FOUNDING & MANAGING DIRECTOR

Jay Desai & Adaptive Strategy Leadership Workshops

Jay Desai founded Universal Consulting in 1994 and led the firm through 32 years and 1,100 consulting engagements across India. That experience now informs his case-study-based, discussion-driven Adaptive Strategy Leadership Workshops, helping organisations navigate today’s fast-changing business environment. From April 2026, Jay is focusing full-time on these workshops.

See full sector experience →