WHAT WE DO
Consulting Experience
Over 32 years and 1,100 consulting engagements, Universal Consulting has built deep experience across a wide range of Indian industry sectors and consulting practice areas — the same breadth that now informs Jay Desai’s Adaptive Strategy Leadership Workshops.
Prior Consulting Experience Across Sectors
Life Sciences (Pharma & MedTech)
The Indian pharmaceutical and Medtech industries are booming owing to growth drivers such as government support, strong domestic demand, medical tourism, infrastructure development, focus on R&D, and strong drug manufacturing.
Agribusiness & Food
India is heavily dependent on the agriculture sector with around 50% of the workforce directly employed by agriculture-related activities. Agricultural and processed food exports rose 13% in FY 2022-23, driven by increased…
Industrial Products
The manufacturing industry forms a robust foundation across sectors such as Engineering, Construction, Infrastructure and Consumer goods. Growth drivers include ageing equipment requiring replacement and massive…
Automotive
India's automotive sector is experiencing a growth surge fuelled by a booming economy and a rising domestic consumer class, attracting global carmakers and significant investment into the supplier base. Suppliers face pressure from…
Construction & Building Materials
India's construction industry is a critical driver of the nation's economy, significantly benefiting from the recent infrastructure investment boom, fuelled by increased governmental emphasis on infrastructure…
Ports & Logistics
The ports and logistics sector in India is experiencing exponential growth owing to strategic location, growing trade, and government initiatives. Universal Consulting has worked with clients across the Logistics Network, including defining an entry strategy into the logistics…
Retail & Consumer Products
India stands out as one of the prime destinations for retail investment, given its large population, a burgeoning middle-income demographic of roughly 158 million households, rising urbanisation and growing rural connectivity…
Banking & Financial Services
The banking sector in India has consistently demonstrated remarkable stability on a global scale, even amidst worldwide financial turmoil, supported by prolonged decreases in nonperforming loans and sufficient capital and liquidity reserves.
Prior Practice Experience
Strategy Formulation
Universal Consulting addressed the critical questions faced by senior executives and developed blueprints for growth and increased shareholder value — realigning corporate strategy or identifying how business units can best contribute to the whole organisation.
Organisation Design
Universal Consulting combined rigorous analytical ability, best practices and pragmatic approaches to improve organisation design and track employee performance across divisions, drawing on deep experience with complex, company-wide projects.
Operations Improvement
Universal Consulting helped companies improve operational performance and profitability by achieving the efficiency, speed and flexibility required in competitive marketplace — delivering bottom-line results and saving clients billions of rupees.
Implementation
For over 32 years, since its inception in 1994, Universal Consulting has focused on not just providing recommendations but helping clients implement their strategies, operational improvements, and organization design choices, using a PMO (Program/Project Management Organization) framework.
led by jay desai
Leadership Development
Since 2017, Jay Desai has brought 36 years of consulting experience into case-study-based, discussion-driven Adaptive Strategy Leadership Workshops — helping leaders build the adaptive thinking required to navigate a fast-changing business environment and turn strategy into action.
SELECTED WORK
Prior consulting case studies – from over 1100 projects across sectors.
LIFE SCIENCES · STRATEGY FORMULATION
Growth Strategy for a Pharmaceutical Manufacturer
Developed a market entry and portfolio growth blueprint for a domestic pharmaceutical manufacturer looking to expand into new therapeutic segments.
BANKING & FINANCIAL SERVICES · ORGANISATION DESIGN
Organisation Redesign for a Private Sector Bank
Redesigned reporting structures and decision rights across retail and corporate banking divisions to improve accountability and speed of execution.
AUTOMOTIVE · STRATEGY FORMULATION
Market Entry Strategy for an Auto Component Supplier
Evaluated entry options and built the business case for a component supplier expanding into a new original equipment manufacturer segment.
RETAIL & CONSUMER PRODUCTS · OPERATIONS IMPROVEMENT
Operations Turnaround for a Retail Chain
Streamlined store operations and supply chain processes for a multi-city retail chain, improving efficiency and reducing operating costs.
PORTS & LOGISTICS · IMPLEMENTATION
Network Optimisation for a Logistics Operator
Redesigned the distribution network and rollout plan for a logistics operator, translating strategy into a phased execution roadmap
INDUSTRIAL PRODUCTS · ORGANISATION DESIGN
Capability Building for an Industrial Products Manufacturer
Built organisational capability and performance tracking systems to support an industrial products manufacturer’s expansion across new geographies.