Operations Strategy Implementation Services in Mumbai, India
Strategy execution or implementation support is ingrained in UC’s essence and fundamental to our core operations. Our focus on strategy implementation sets UC apart from other management consulting firms. We assist clients in realising their strategic objectives by minimising the risks associated with execution failures. Through our implementation interventions, clients gain significant efficiencies in strategy, operations, logistics, supply chains, product development, marketing, sales, order fulfillment, human resources, finance, and accounts.
Over the past 30 years, UC has gained expertise in strategy implementation through a diverse range of projects. Our core capabilities include helping clients achieve their strategic goals with minimal execution risk, improving efficiencies across operations, logistics, and supply chains, streamlining product development processes to accelerate time-to-market, enhancing marketing and sales strategies to boost revenue and market share, optimising order fulfillment processes for better customer satisfaction, enhancing HR strategies to attract and retain top talent, improving financial and accounting processes for better financial management etc.
Key examples of our work:
- Executed a transformation for one of the leading Indian real estate and infrastructure businesses, enhancing operational efficiency and strategic alignment.
- Designed and implemented an enterprise-wide contract management system for a global player in hospital generics, improving contract lifecycle management and compliance.
- Realized organizational synergies for an Indian multinational ridesharing company, streamlining operations and enhancing coordination across business units.
- Developed content for digitizing business management for a private equity firm, enabling digital transformation and process automation.
- Executed a transformation PMO to improve business outcomes, build sustainable processes, and drive a culture change for a US$21B group, ensuring long-term organizational success.
- Built a global best-in-class services organization for an Indian conglomerate with 3 divisions and 12 verticals with presence in India, North America, and Europe, standardizing service delivery and enhancing customer satisfaction.
UC’s commitment to strategy execution and implementation ensures that our clients can turn their strategic visions into reality, achieving sustainable growth and operational excellence.
Implementation Methodology
- Program Architecture
- Prioritisation
- 100 Day planning
- Project Charters
- Joint Ownership
- Work Stream Summaries
- Project Review Cycles
- Work Stream Tracking
Implementation Office
- Strategic
- Transformational
- Functional
- Transitional
Implementation Platform
- Standardisation
- Efficiency
- Accuracy
- Communication
- Alignment
- Remote Management of Implementation
- Allows Online Client Collaboration for Implementation
- “Always Live” Work Status Reporting
Implementation Methodology
Program Architecture
- Steering group
- Program office
- Work-streams
- Enablers
Prioritisation
- Projects ranked based on implementation ease and benefit
- Quick wins implement priority
- Complex ones further planning
100 Day Planning
- Overall timeline
- Work-stream definition
- Milestones
- Sequencing of activities
Project Charters
- Project owners
- Goals and targets
- Interdependencies
- Risks
Work Stream Summaries
- “Always Live” document
- Forms basis for project review
- Shows how projects link into a work-stream
Joint Ownership
- Ensure knowledge transfer
- Full handover of projects to client team to maintain sustained momentum
Project Review Cycles
- Fixed weekly review
- Program office review
- Steering group review
- Other stakeholders review
Work Stream Tracking
- Projects at risk requiring action
- Delayed- effort to bring on track
- Completed and yet to start projects
Program Management Office
One of the key concerns of top management across industries is the quality of implementation of strategic initiatives. There is often a large implementation gap – failure to convert the strategy into action, and to develop an adaptive strategy that evolves with the times. We help our clients drive business transformation by converting strategic thought into action through efficient program management. A Traffic Light System is used to program manage strategy work streams and track strategic initiatives, with each project assigned a status based on its level of completion. Projects are subject to intense review cycles to monitor progress and highlight any deviations. By ensuring regular client involvement, UC is able to effectively assist clients execute the strategic initiatives.